Step 1
Step 1: Open the Deposit page
Sign in on this website or the app, then tap Deposit in your account menu.
Fast, safe deposits for Kenya players
You can fund your account in Kenya using 9 deposit options: bKash, Rocket, Nagad, uPay, OK Wallet, Tap, Surecash, Bank transfer, and USDT. The WinWin minimum deposit is KES 100 and the maximum deposit is KES 1,000,000.
Popular choices include Bank transfer, USDT, OK Wallet, and Nagad. Your money is credited fast so you can place bets or play casino games. Get 150% extra money on your first deposit for slots only, up to a set limit.
How to add money to your account
You can deposit funds after sign up and basic verification. You only need a supported payment method, enough balance, and KES as your currency.
Step 2
Step 2: Choose a payment option
Select bKash, Rocket, Nagad, uPay, OK Wallet, Tap, Surecash, Bank transfer, or USDT. You can see limits and processing time before you proceed.
Step 3
Step 3: Enter your deposit amount
Type the amount in KES. Check that it is within the limit shown for your chosen method.
Step 4
Step 4: Authorise the transaction
Confirm the request in the wallet, banking page, or crypto wallet. Use the correct reference if shown on the screen.
Step 5
Step 5: Wait for confirmation
Most deposits credit instantly or within minutes. If asked for extra verification, upload the requested documents in the account section to finish the payment.
WinWin deposit methods, time, and limits in Kenya
You can choose local-friendly and international options. No commission is charged on deposits by the platform. The WinWin minimum deposit is KES 100 and the maximum deposit is KES 1,000,000. Funds usually appear instantly or within 10 minutes, while bank transfers may take longer.
| Method | Minimum (KES) | Maximum (KES) | Processing time | Fees |
|---|---|---|---|---|
| bKash | 100 | 300,000 | Instant–10 min | None from platform; provider fees may apply |
| Rocket | 100 | 300,000 | Instant–10 min | None from platform; provider fees may apply |
| Nagad | 100 | 300,000 | Instant–10 min | None from platform; provider fees may apply |
| uPay | 100 | 250,000 | Instant–10 min | None from platform; provider fees may apply |
| OK Wallet | 100 | 250,000 | Instant–10 min | None from platform; provider fees may apply |
| Tap | 100 | 200,000 | Instant–10 min | None from platform; provider fees may apply |
| Surecash | 100 | 200,000 | Instant–10 min | None from platform; provider fees may apply |
| Bank | 500 | 1,000,000 | 10 min–24 hrs | None from platform; bank charges may apply |
| USDT | 1,000 | 2,000,000 | 5–15 min | None from platform; network fees apply |
Popular deposit methods in Kenya
Many players choose methods that credit fast and keep fees low. Pick the option that fits your balance and verification status.
- bKash: Mobile wallet deposit. Fast credit and low minimum amount.
- Rocket: Mobile wallet transfer. Quick processing and easy confirmation.
- Nagad: Digital wallet funding. Reliable for frequent small deposits.
- uPay: E-wallet payments. Good for moderate amounts and quick access.
- OK Wallet: Wallet-to-account transfer. Simple authorisation and instant credit.
- Tap: Wallet option for quick top-ups. Useful for low to mid amounts.
- Surecash: Mobile wallet deposit. Steady processing and budget-friendly limits.
- Bank: Bank transfer. Higher maximum deposit and strong record keeping.
- USDT: Crypto deposit. Larger limits and fast settlement once confirmed on-chain.
First deposit bonus details for Kenya
Get 150% extra money on your first deposit for slots only. The bonus is applied on your first successful top-up.
- Bonus value: 150% up to KES 30,000.
- Eligible products: Online casino slots only. Sports betting, table games, and live casino do not qualify.
- Minimum deposit to claim: KES 500.
- How to use: The bonus is credited to the casino bonus balance and can be used only on qualifying slots listed in the casino lobby.
- Wagering requirements: 35x the bonus amount within 7 days. Slots count 100% towards wagering; other games do not count. No odds requirement applies, as sports bets are excluded.
- Other rules: Single-bet strategies, duplicate accounts, or third-party payments may void the bonus. You can see full terms in the Promotions page before you accept.
Common deposit issues and quick fixes
Here are problems you might face when funding your account and how to solve them fast.
- Payment declined by provider: Your wallet or bank blocked the transaction. Check your balance, daily limit, and authorise the request again.
- Exceeded deposit limit: The amount is above the method limit. Reduce the deposit or choose Bank or USDT for a higher maximum.
- Pending blockchain confirmations (USDT): Network is busy. Wait 5–15 minutes and ensure you used the correct network and address.
- Name mismatch: Account name does not match the payer. Use a method registered in your name to pass verification and avoid delays.
- Wrong reference or empty memo: A required reference was missing. Repeat the deposit using the exact reference shown on the payment page.
Support for deposit questions
You can contact the support team any time if a payment is delayed or needs a manual check.
- Live chat: Available 24/7 in the website and app
- Email: [email protected]
- Phone: +254 20 760 1234
- WhatsApp: https://wa.me/254700000000
- Telegram: https://t.me/WinWinSupportKE
- Help Centre: https://www.winwin.com/help
FAQ
How to deposit money in WinWin using USDT?
Use the Deposit page, pick USDT, select the right network, copy the wallet address, and send the amount. Funds appear after confirmations.
Can you set a daily deposit limit?
Yes. Go to Account > Responsible Gaming and set a daily, weekly, or monthly limit. Changes may take effect on the next period.
Are third-party payments allowed?
No. The payment method must be in your name to pass the verification process and protect your account.
What if you deposit in a different currency?
Funds are converted to KES using the provider’s rate. Extra conversion charges may apply at your provider.
Do you need to verify before depositing?
You can deposit small amounts before full KYC, but higher limits and withdrawals require ID verification. Complete it in the account section.
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